Specific aspects > Users

Emails and SMS are used to notify pilots of various situations.

You can check the current system on "Info" > "Status".

Templates

You can customize all message templates that are sent to users. The templates are merged with the specific reservation and user data during the transmission process.

Emails

Flightnet allows an unlimited number of email addresses per user. You can specify the purpose of each email address (general contact, confirmations, reminders etc.).

The email addresses can be retrieved for newsletters etc.

To be able to receive notifications, every pilot should have at least one email address with the "Confirmation" setting enabled

General notifications for reservations of a particular aircraft

Our email notifications are primarily intented to notify pilots and flight instructors that are included in the reservation. However, you may also configure email recipients that will receive notifications for every reservation of a particular aircraft. As an example, the system can be configured to automatically send a copy of all reservation emails for a particular aircraft to persons that are responsible to handle that aircraft. See Aircraft fields for details.

SMS

Flightnet can send all notifications by SMS to your users. Please note that SMS are billed on a per SMS basis.

How to implement SMS notifications

1.	Make sure that the text templates are properly defined

2.	Navigate to "Company / club" > "Settings" [User]

3.	Check "Enable SMS"

4.	Configure "No reservation confirmation SMS to reserving user" and "Maximum permitted option for sms notification " as required

5.	Configure the mobile phone number and "Confirmation by SMS" setting of the users or advise the users to do it

Please always use the international format for mobile phone numbers, e.g. +41 79 123 45 67

How to determine the SMS sent in a month

See statistics